Customer Testimonials
The guys in the service department are absolutely amazing, and go above and beyond to take care of the clients. Everyone that works at river shore are truly exceptional people. So glad I bought my suv from here. 10/10 would recommend!
Shaun at Rivershore was great to deal with! Kind, friendly, funny and has a cool Aussie accent! Shaun was patient in helping me find the vehicle best suited for myself and my family! Good honest salesman! I have also dealt with the service team and they are awesome to deal with! Overall a great environment to purchase a vehicle from and get maintenance done!
Awesome experience thanks Achilles for finding me an awesome ride
Amazing people and business to work with! They made it effortless and truly a wonderful experience, highly recommend!! For the record, might I add, Scottymac is the man, and made doin business a ton of fun, he will def be our go to guy!! 👌
We got the 2019 Subaru and Scottymac was a very helpful, funny and overall amazing guy to buy a car from. Please come see him if you are looking for a new ride.
Bought a vehicle through Scottymac today! It was a great experience! Everything moved swiftly and we were able to leave with an amazing vehicle.
I had a few recalls on my 3500 Ram as I was working in the area. My over all experience was great! Great communication, great service! This Team is highly recommended for all service needs.
The staff at Rivershore Ram Chrysler Jeep are very personable, from the front line to the shuttle drivers. Lanny is always very kind and knowledgeable. The service I have received since switching to their dealership has been awesome.
The staff at the service counter are awesome! Always exceptional help and timely response. Very impressed.
Awesome staff and Great experience thanks Scotty and the team.😊
Had two lights coming on. First I went to Canadian Tire and they charged me for 3 hours and did nothing. Went in to see Lanny and the team and they diagnosed the problem and fixed it in a day! I don't mind paying a bit extra for good service and that is what I got at Rivershore!
Bought my brand new Ram 1500 and added on the ceramic coat for protection. Landon in detailing made the truck looked like it was ready for a car show. He made sure each and every part of the paint was protected and looking shiny. Landon went above and beyond to make sure I was satisfied. Highly recommend!
Shaun helped us out as we walked the entire lot asking questions And went the extra mile to help us get the car we wanted. Shaun also drove a jug of coolant out to us at costco to make sure we werent stranded.
The only dealership I go to for new cars and trucks. I'm on my third vehicle from them and I am always satisfied.
Ok, I can’t say enough about how truly amazing this dealership is. Absolutely, they have stood behind everything they state they were going to do! I would highly recommend this dealership. Wow! Thank you Ernie and all staff involved in making my moms vehicle needs a true blessing🙏💕
I've been getting oil changes here for a few years now on my truck and jeep. Very friendly and very thorough but not pushy on telling you that you need extra stuff done . Nice coffee lounge to sit down and relax while they are changing oil.
Great service. Thank you.
Lanny and the staff were absolutely amazing! I’m from Alberta and had some serious engine problems with my vehicle and as busy as they were they got me in and had my vehicle fixed super fast☺️. They provided excellent fast service and were a pleasure to deal with! I sure hope the owners of Rivershore appreciate what an amazing staff they have! They are my 100% go to whenever we are in BC😁 Tobi Mason
Spoke with Holly in parts. Absolutely the best parts purchase experience I have had in 35 year automotive career. Totally on the ball and helpful.
As always top notch customer service!
Very nice,service lady,nice polite,looking at buying new or used truck today,building just right temp.
Awesome service !!!! Thank you guys !!!
Ask for Scott and Ernie, they are the best! You guys are amazing and make the process really smooth. They will go above and beyond for their customers and try to help as much as possible. Great service and they are professionals. I’ll give you guys 10 stars for your service.
The Spencer and Lanny in the service department were great! Friendly and professional, the text communication was easy and reassuring. My car was cared for quickly and efficiently 🙂
Perfect and quick turn around service the team was so helpful and respectful. Thanks again
Lanny Maclean was good on follow ups to make sure everything is alright. Thank you Lanny for doing an excellent job! Keep up the great work!
Helpful and on-time.
Awesome as usual! The team here is amazing. Lanny, Lisa, Heinrich, and the whole service crew always take care of the customer. I highly recommend getting your vehicle serviced here!
I could not be happier with my experience at Knight Rivershore Ram. Scotty is not only Kamloops' most up and coming comedian 😜 but he's also a great person. Every single employee made us feel so welcome and looked after during the process. Ernie made financing a total breeze. All the details were accurate, clear and simple to understand. Landon made sure that the truck was nice and shiny before we picked it up. We got a great price on an excellent used truck. If you want a stress free and fun experience, I highly recommend Knight Rivershore Ram. Thank ...
Great customer service.
Had a great experience here, they gave me a very fair offer for my trade in and got me into a great new truck. Shout out to Landon, he went the extra mile and made sure all the promises made to me were kept. Will continue to work with this dealership for all my vehicle needs, service and sales!
The service dept is outstanding. They worked on getting my engine light off and diagnosed the issue and fixed it as a courtesy. Can't say enough how much we were taken care of and how genuine the staff was in this issue. Outstanding!!!
Friendly prompt and efficient
Dominic is by far, hands down the BEST to deal with!! He goes above and beyond to make sure your needs are met, and won’t let you leave without being completely satisfied! I would highly recommend Dominic to anyone who is looking for a fresh set of new wheels!
Excellent communication and service.
After going through the stress of being involved in a collision and then dealing with the “insurance company” I was pleasantly surprised with the friendly atmosphere of the dealership. Scotty Mac was knowledgeable and with a few questions able to find the right vehicle to suit my needs. The rest of the team wasted little time in putting the details together. I will be recommending these guys to anyone looking for a great deal. A no pressure experience all the way through.
Service done was fast and top notch
Excellent service work on my Ram 3500 4 x 4 Cummins. Full drivetrain lube including trans & quick service. Thanks to the team.
Lanny (Service) & Wes (Technician) did a great job at looking after the my vehicle, they kept me up to date regarding the work being done. I recommend the team at Rivershore Dodge.
We drove up from the Lower Mainland and just bought a vehicle from Shawn and the team. We are very happy with the vehicle, they treated us exceptionally well too. Thanks again, Cheers Mates !
Lanny M and the service team were great to deal with. I had two big jobs on my Ram 1500 and it was all said and done a lot sooner than I expected. Thanks so much
The team at Rivershore Ram has always treated me well, Lanny helped me with my last service claim and had my truck back to me sooner than expected. Thanks Team Knight/Rivershore!
Nice place, friendly and helpful, also a very clean comfortable place to visit
Verry helpful staff. My truck was in and out in no time. Supper good service Thanks guys
Lanny and Lisa were able to get my 2019 Ram into service. I was visiting friends in town. Great communication as the troubleshooting occurred. I would recommend stopping by!
We’ve done our last 3 deals with Scotty Mac and he is always a pleasure to work with. Makes you feel like your meeting up with an old friend rather than sitting in a dealership.
No surprises, price was the same as estimate, job done when expected and wicked staff! Great doing business with you. Definitely use again for maintaining my truck.
I had a great experience with Rivershore Ram! Very friendly and attentive. I didn’t feel pressured into making a quick sale, they were patient and kind, I highly recommend and will continue to be a loyal customer for years to come. I absolutely love my new jeep!
Was hesitant to bring my Jeep into the dealership due to the bad rap dealerships tend to get, however I was presently surprised with the service team at Rivershore. Lanny and his team were excellent to deal with, friendly, professional and most important… honest. When they diagnosed the faulty part and I asked if all needed to be replaced they gave me their honest assessment avoiding unnecessary costs. Thanks guys, I’ll be back!
I highly recommend Knight Rivershore Ram! I don’t think I have ever had such great service at a dealership! From purchasing my Wagoneer from Tyson and Ernie, to getting it serviced with Lanny, Adam, Stephanie, Lisa and team, as well as Viktor in the Express Lane- it has been top notch! They have always checked in to ensure our happiness and satisfaction. Thank you guys for making all experiences with your shop exceptional!
Lanny kept me updated all the time on text and did his best to make a bad situation better. Appreciate the service.
My Husband and i recently purchased 2013 2500 Cummins from Rivershore Ram. I was impressed with the service from all the staff. A Huge Shout out to Shaun he made It very easy to find the vehicle we wanted. I highly recommend this company and all the staff.
Excellent service, I didn't buy my car from them but they still replaced both my airbags totally free of charge. Also drove us to where we needed to be whilst the car was being worked on. Cool cars there too, the 300 and the Charger. Get one. Do it.
Great experience buying a new used truck very welcoming and friendly and worked with us to find the right payment plan
Amazing service! Steak gave us great customer service and we recommend this dealership
Great friendly service. I had minor warranty work done on a new vehicle and they made the repairs professionally and on time. Highly recommend.
Thank you once again to the staff at Rivershore Ram, such a happy lady along with happy children. More room, faster and luxurious just what I need for the summer and years to come. It was worth the wait to get into my new Grand Wagoneer!!! 😊
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Pleasant staff and very knowledgeable
Service was excellent here, Shaun did a great job of showing the truck and going over details. Would definitely deal with Rivershore again!
I highly recommend dealing with Rivershore, Lanny always provides me with the best service possible. The whole team is always pleasant and ready to deal with any situation you may have.
Great service. Always fast and friendly.
Thank you Shaun and the team at Rivershore. Purchasing a vehicle can be overwhelming. The rivershore team made my visit a comfortable experience. All the questions I had were answered quickly. They are an experienced team. I will go through them for a vehicle in the future.
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Great Service by Lanny and the technician working on my vehicle. They were waiting on parts to arrive that were supposed to be delayed due to unforeseen circumstances. The parts ended up arriving unexpectedly early on a weekend. The technician who happened to be in on a day off made notice, and ended up installing them at that time resulting in me getting my vehicle earlier than expected. Thanks to the team at Knight RAM in Kamloops.
Had great service no complaints. Shaun helped me find the right truck Thank you !! Happy customer ! !
Good service no complaints. Shaun was great and helped me finding the right truck ! Happy customer !!
I went into the lot looking for a cash sale on my Cherokee. I was given an appraisal and fair offer within minutes. The gentleman helping me was Scotty Mac. I was interested in a truck off the lot but he and the whole sales team listened and found me a better truck than I was looking at and the same model within minutes that wasn’t offered online anywhere. I preferred to keep the business local so was happy to have them help me. The whole experience was quick, honest and Scotty actually listened. No one on the property ...
Great timely and friendly service for my repair inquiries.
Such a nice group of people!
We recently purchased a 2015 Jeep Wrangler from Rivershore Chrysler and I have to say it was the most pleasant vehicle buying experience from a dealer that I have ever had. Steve "Steak" Andres was our sales person and what a great guy to deal with. There was never any pressure, completely knowledgeable about the vehicle, and was always very pleasant. Steak explained all the repairs that would be completed before buying it and is a very honest nice guy! We had a small noise problem, so Heinrich Sawatzky, Operations Manager, test drove it, d figured it out and ...
I had a great experience with the sales team, they made purchasing a new vehicle easy and painless. Definitely recommend going to see Curtis, he took top notch care of me and made sure I got the best deal possible. Highly recommend taking your business to Rivershore Ram.
Really loved the people at the dealership!! All were friendly and cheerful and helpful !! My girlfriend also loved them !!
I've brought my truck into Rivsrahore a few times and always get great service. This last time Lanny and Corey helped me get rid of a check engine light that kept coming on, the frequent updates and quick work made the process easy to deal with.
My brand-new Jeep decided to have problems a province from home on his first road trip. We stopped in and Heinrich did the test drive within an hour. They got the part and had us back on the road by the next day. Beyond happy with the service, made a super stressful time very easy. Thanks to the Knight team that made it happen!
Scott Macdonell did an awesome job helping us find our new truck! We are very happy with the service we received here.
Scotty Mac was the salesman who helped and he was amazing to deal with. Made the experience so comfortable and helped me out so much with buying a new truck. Would definitely recommend him to anyone looking to buy a truck in the Kamloops area
Scotty was awesome! He was able to get me into the first vehicle I picked and went above and beyond for me! Honestly am so happy he took such good care of me!
Review of the Lane Express. The good. Oil tech knew my vehicle in and out. Took thier time got it done and used a little brake clean to make it look good and clean up. The Bad. After looking what I owed I saw a $3 charge for disposal and recycling fee; which we already pay when you buy oil and filter that I supplied so double charging. Then a $6 and change charge for shop supplies. I asked what this was for as nothing but a couple squirts of brake clean was provided. Instead they charge approximately 12% surcharge of your service ...
Lanny and his tech Tyson delivered a fantastic service. Highly recommend!
Great service.
Didn't buy my car there but I wish I would have. Went in for some service and experiences was great. I will be back
Absolute great service and Adam was happy to answer any questions
Many thanks to Lanny MacLean and technician Zach for fixing the recall issues on my jeep. These were done in a very timely manner and they kept me informed of what they were doing to fix the problems. After I picked up my vehicle they also contacted me to see if I still had any issues. I was happy to be able to say everything was working well👍👍
Always great service at river shore ram in Kamloops . Came in under estimate on top of it . Thanks Lanny and Zach for treating us right
