Customer Testimonials
Thank you once again to the staff at Rivershore Ram, such a happy lady along with happy children. More room, faster and luxurious just what I need for the summer and years to come. It was worth the wait to get into my new Grand Wagoneer!!! 😊
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Pleasant staff and very knowledgeable
Service was excellent here, Shaun did a great job of showing the truck and going over details. Would definitely deal with Rivershore again!
I highly recommend dealing with Rivershore, Lanny always provides me with the best service possible. The whole team is always pleasant and ready to deal with any situation you may have.
Great service. Always fast and friendly.
Thank you Shaun and the team at Rivershore. Purchasing a vehicle can be overwhelming. The rivershore team made my visit a comfortable experience. All the questions I had were answered quickly. They are an experienced team. I will go through them for a vehicle in the future.
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Great Service by Lanny and the technician working on my vehicle. They were waiting on parts to arrive that were supposed to be delayed due to unforeseen circumstances. The parts ended up arriving unexpectedly early on a weekend. The technician who happened to be in on a day off made notice, and ended up installing them at that time resulting in me getting my vehicle earlier than expected. Thanks to the team at Knight RAM in Kamloops.
Had great service no complaints. Shaun helped me find the right truck Thank you !! Happy customer ! !
Good service no complaints. Shaun was great and helped me finding the right truck ! Happy customer !!
I went into the lot looking for a cash sale on my Cherokee. I was given an appraisal and fair offer within minutes. The gentleman helping me was Scotty Mac. I was interested in a truck off the lot but he and the whole sales team listened and found me a better truck than I was looking at and the same model within minutes that wasn’t offered online anywhere. I preferred to keep the business local so was happy to have them help me. The whole experience was quick, honest and Scotty actually listened. No one on the property ...
Great timely and friendly service for my repair inquiries.
Such a nice group of people!
We recently purchased a 2015 Jeep Wrangler from Rivershore Chrysler and I have to say it was the most pleasant vehicle buying experience from a dealer that I have ever had. Steve "Steak" Andres was our sales person and what a great guy to deal with. There was never any pressure, completely knowledgeable about the vehicle, and was always very pleasant. Steak explained all the repairs that would be completed before buying it and is a very honest nice guy! We had a small noise problem, so Heinrich Sawatzky, Operations Manager, test drove it, d figured it out and ...
I was looking for a pre owned vehicle with low mileage, within my budget and something that was “my” type of vehicle. I was placed in the perfect SUV- it looked brand new, even being used (2015). The sales guy wasn’t pushy at all- he was very knowledgeable about the vehicles there, and knew what to show me/ what I wanted based on our conversation . I walked out happily and appreciate the great customer service from everyone I met at Rivershore!
I had a great experience with the sales team, they made purchasing a new vehicle easy and painless. Definitely recommend going to see Curtis, he took top notch care of me and made sure I got the best deal possible. Highly recommend taking your business to Rivershore Ram.
Really loved the people at the dealership!! All were friendly and cheerful and helpful !! My girlfriend also loved them !!
I've brought my truck into Rivsrahore a few times and always get great service. This last time Lanny and Corey helped me get rid of a check engine light that kept coming on, the frequent updates and quick work made the process easy to deal with.
My brand-new Jeep decided to have problems a province from home on his first road trip. We stopped in and Heinrich did the test drive within an hour. They got the part and had us back on the road by the next day. Beyond happy with the service, made a super stressful time very easy. Thanks to the Knight team that made it happen!
Scott Macdonell did an awesome job helping us find our new truck! We are very happy with the service we received here.
Scotty Mac was the salesman who helped and he was amazing to deal with. Made the experience so comfortable and helped me out so much with buying a new truck. Would definitely recommend him to anyone looking to buy a truck in the Kamloops area
Scotty was awesome! He was able to get me into the first vehicle I picked and went above and beyond for me! Honestly am so happy he took such good care of me!
Review of the Lane Express. The good. Oil tech knew my vehicle in and out. Took thier time got it done and used a little brake clean to make it look good and clean up. The Bad. After looking what I owed I saw a $3 charge for disposal and recycling fee; which we already pay when you buy oil and filter that I supplied so double charging. Then a $6 and change charge for shop supplies. I asked what this was for as nothing but a couple squirts of brake clean was provided. Instead they charge approximately 12% surcharge of your service ...
Lanny and his tech Tyson delivered a fantastic service. Highly recommend!
Great service.
Didn't buy my car there but I wish I would have. Went in for some service and experiences was great. I will be back
Absolute great service and Adam was happy to answer any questions
Many thanks to Lanny MacLean and technician Zach for fixing the recall issues on my jeep. These were done in a very timely manner and they kept me informed of what they were doing to fix the problems. After I picked up my vehicle they also contacted me to see if I still had any issues. I was happy to be able to say everything was working well👍👍
Always great service at river shore ram in Kamloops . Came in under estimate on top of it . Thanks Lanny and Zach for treating us right
Thanks to Lanny & Corey for excellent prompt service!!! Very efficient 😉 happy holidays
Recently picked up a vehicle from Rivershore earlier this week, Scotty and Aaron helped me out big time and understood my needs in a vehicle, very kind people and great to work with, I highly recommend them
Bought the nicest truck I ever owned and the best sales man name scotty McDonnell he is the best salesman ever and Mark Hall closed the deal I will be telling everyone about the place to go and who to see. Thank you truly mean it Melanie Raboud MERRYCHRISTMAS
Scotty McDonnell Was the best salesman I ever dealt with very kind and professional. Mark Hall was very professional when going over paperwork. This best place.i give them 1000,000%
Scotty McDonnell is the kindest,friendliest and the most professional salesman I have ever dealt with he found me the perfect truck and more I am going to tell all people I know and more. Mark Hall was very helpful also. My experience was excellent from thes two. I couldn't be happier thank you
Excellent customer service. dropped in for a small thing n They f ound l had no brakes. Saved me a road disaster and probably a large tow bill.
I wanted to give a huge shout out to rivershore. They literally went above and beyond. Even between the call tag and crunching numbers. Months ago, I gave up my Envoy for a Verano. Giving up my envoy for a verano wouldn't be favorable for the following hunting and fishing seasons. However, I couldn't refuse how much money it would save in gas and having fewer kilometers on it. Which, with gas prices, I needed the car more than I wanted it. It's been a perfect temporary car except for its few flaws. Still gets me to ...
Absolutely amazing staff. Lanny MacLean is the man to go to for any service needs. Overall nothing but the best customer service through the managers, sales team , and service technicians. I wouldn't go anywhere else but Rivershore Dodge. Thank you Dodge Team !!!!
Express lane oil change was super convenient and easy. Scotty Mac was very nice, personable and professional. He doesn't beat around the bush, tells you how it is and gives his best advice for your personal situation. He takes the time to understand what you need in a vehicle and does his best to accommodate. Will definitely be back to buy a car from him!! 10/10 gold stars all around.
I want to let everyone know how amazing and helpful Amanda is in the parts department. She is very knowledgeable and personable also very friendly…I only deal with her, when I call she will figure out the parts required and keeps me updated on when I will see them definitely recommend Rivershore ram .
Lanny was excellent and helped me out with all my concerns and recalls, Cody my Technician was excellent and got my car fixed up perfectly! Thanks guys!
Overall good experience
hard to find parking. nobody in the building.?staff takes all the free space?
Very transparent dealership to do business with. I had a great experience during the whole process of finding my vehicle and purchasing it. They also serviced my other vehicle very well and with a really kind attitude. Highly recommend this dealership.
Needed to get my vehicle in for some warranty work, and Lanny did a great job finding a place to squeeze me in without disrupting service for other customers. The tech Brandon did an excellent job on the warranty work, and had me on my way before i knew it. Thanks guys, great job!......Trent.
I highly recommend the service team at Rivershore Ram. Lanny (service advisor) and Corey (Tech) provided me with great communication throughout the entire process. They were professional thorough and resolve my issues right away. Highly recommend!
I have to say the service and sales have been amazing. I personally have never been happier with another dealership in my life. I recently purchased a grand jeep Cherokee L from Tyson Skene and he is amazing. He still checks in to make sure I am happy. This is the first time I actually felt like they care and do what ever they can to make you happy with your purchase. I have had a few experiences with other dealerships where I felt taken advantage of or completely worn down where I end up buying and regretting later on. ...
The service team Lanny and Adam along with the courtesy drivers are amazing. They stay in touch with you every step of the way... and always go above and beyond! I am so thankful for the service department along with the individual most recently whom did the work on my journey, as it was not a little job! I highly recommend the service team here!
Lanny and Zach excellent service!
If your going here kevin is the man to talk to amazing service and goes above and beyond
Heated seats installed ! Wahoo ! Simply the BEST ! BIG thnx to Tom & Scotty for coordinating , Lanny @ Service , Corey the tech . Def 5 Star Service all round !! ⭐️⭐️⭐️⭐️⭐️.
Quick, efficient and good communication.
Thankful for my new Jeep, and just in time for Thanksgiving weekend. Couldn't be happier with my purchase, and highly recommend these guys out of any local dealership. Thanks Cody and Tyson!
I had my Jeep Cherokee serviced by Lanny (service advisor) and Zach (tech) at Riverside Ram. They took care of my challenges and the car is working great. Lanny took my car in 2 days before my appointment as it was not running well. Thanks, for the great service experience!
Lanny was great, amazing service, fantastic coffee while I waited.
Always a pleasure to get my vehicle service done by the service team! Not only service but also the sales team, always helpful with all of my vehicle needs. Thank you for always making me feel like a valued customer!!
Excellent customer service. Attentive to your needs in a vehicle. Take the time to explain the features and applications in your new purchase too.
Thanks to Kevin at Rivershore I will sleep at peace tonight, all the staff are amazing at Rivershore and super helpful getting us into the proper fit vehicle, so very much appreciated.
I had an issue at another Dodge Jeep Dealer here in Kamloops, I took my 2021 Jeep in to fix a loud clunking sound that they said they couldn’t hear. I knew there was a problem because it made a terrible sound every time I turned a corner. I drove 3 doors down to Rivershore Ram Chrysler Jeep and Heinrich went with me for a test drive within the first minute he heard my problem, several times. He had me in the next day and fixed the problem. I can’t express how being validated and heard felt! I can’t ...
Rivershore Ram have been amazing at supporting Lii Michif Otipemisiwak in expanding our Fleet. Kevin Dergez has been amazing with finding us 3 Mini vans and a 15 passenger Bus. Thank you Kevin and all the staff who have supported our Journey!
Service Department rocks, they walk you through every step and lets you know everything they are doing and keep you informed. It always starts with a reminder of your appointment and at the same time finding out if you need a shuttle. Plus if there’s any hiccups, they are right on it and let you know and looks after you. I had a great experience and I will definitely tell everyone, where I went and how I was treated. 10+ rating. Thank you Adam, you do a fantastic job and very informative.
Steak and Ernie’s service was absolutely amazing my business is with these guys for aslong as I buy vehicles
Marcene Buck demonstrates qualities of a professional, experienced and friendly individual with outstanding customer service.
Scotty Mac made the process of buying my used truck so simple. It can be a stressful process but he made it easy and stress free. Ill be back 100% and will be sending family to him in the future. Thanks!
I had some questions about how to get water marks off my jeep. Not only did my questions get answered but I also ended up getting my jeep detailed while I was there. Everyone was super friendly and helpful. Amazing service 👌
Best customer service ever! Love the friendly and family dynamic atmosphere! Best place in town to shop for a rig!
Great experience dealing with Tyson and his team , I absolutely love my new challenger
Third vehicle I have bought from Rivershore Ram, and second from Kevin! Amazing folks that are always friendly. Kevin has always made sure that I get the right vehicle that I need.
These guys are amazing! They are quick, efficient and friendly. Highly recommend! Thanks guys.
Very helpful salespeople, didn't feel like your typical take all your money dealership. Definitely would go again in future
Lanny, Wes and the crew did an outstanding job. My family and I thank you for the hard work they did. Thank you again.
Recently purchased a used vehicle but there was a small issue mechanically with it afterward that we noticed which wasn't covered by our warranty and Rivershore Ram stepped up to the plate and made it right. The communication received from Lanny in the service department was excellent! Over the top! The mechanic did an awesome job too! Our vehicle feels perfect now on the road. We could not be happier. I recommend this dealership for all your vehicle purchasing needs. Kali
Top notch service from the whole crew !! They made the whole process of trading in for a new vehicle as easy and stress free as possible.Service team is excellent,friendly, pearsonal and very polite and they do a GREAT job !! Stop in and see "Steak" today for you future ride !! You won't regret it !!
Efficient, friendly, don't try to up sell like the little dodge store, if you don't need something they let you wait and don't force the sale... this is my dodge store
I Purchased a 2015 Ram 1500 on Feb. 22. Before signing, I requested several issues be resolved, which were ultimately done completely to my satisfaction! Including a safety recall, the truck was back to the shop three times for post sale issues I requested be looked after and each time were handled enthusiastically and expeditiously. Lanny and Adam at the service counter are helpful, outgoing, cheerful, and above all, professional! An upbeat, can-do attitude prevails throughout the dealership and I don't hesitate to give it my highest recommendation!
Every time I go in it is nothing less than 5 star service! These guys and gals go waaaay above and beyond! My truck needed an oil change as it was over and the wait was longer than expected, I had to be at a meeting and wasn’t going to make it. I was given a loaner within seconds of one of the sales guys hearing this and sent on my way! Thank you guys for treating your customers so well it’s never a headache coming in!
While travelling to Calgary with horses I had problems with my truck. The folks at Rivershore Ram went out of their way to help me and fix the problem even though they were booked solid. Thanks Brandon and Lanny and the rest of the folks at Rivershore Ram for your help.
Great service by Lanny and Tyson.
Lanny and the technician at Rivershore went above and beyond to get my truck up and running smoothly and the price was very reasonable! Thank you for your awesome service!! Connie O
I would like to Thank Cody Beutler and Lanny MacLean for the excellent service and work. Management should be proud of these two. I was notified with on on going work. Done on time. I'm 💯 happy and will come back.
Big THANK YOU to Cody Beutler and Lanny MacLean for the awesome work. I'll bring my car back anytime. 👍🤟
I was recently in the market for a new truck, Scotty Mac and the team set me up with with the perfect truck at a great price. I love the Ram 1500 and would gladly recomend this dealership to anyone looking for a new used truck.
5 stars!! Amazing service.
Phenomenal all around dealership! Over the years I have dealt with numerous dealerships to purchase or service vehicles. Same experience time again, and left frustrated or feelings of being hustled. Not here. Purchased a vehicle through Tyson. Terrific salesman. Very knowledgeable and professional. Perhaps the greatest end to end experience through the whole process without that car salesman pressure to purchase. Had an opportunity to speak to all the key players here. Cody, Ernie, Aaron and Marc were all a pleasure to deal with. Informative and supportive through our trade-ins and purchase of our new vehicle. Can’t recommend this ...
Great service and the best staff. Will be taking my Toyota here from now on. Thanks Rivershore for taking such good care of my car.
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