Customer Testimonials

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Google Jul 2, 2022

While visiting Kamloops the check engine light came on in my 2003 Tangerine PT Dream Cruiser. I Googled Chrysler dealers, then drove to this dealership. All I can say is WOW! These guys were amazing! They treated us like royalty......did the code reader, checked all the fluids and vital stats, canceled the code and told us the most likely cause of the light coming on (02 sensor) When I asked "How much?," they said nothing! I am so grateful to them for their kindness! We made it back home to Rocky Mountain House AB with no further issues. Their ...

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Google Jun 30, 2022

Great customer service. Adam gave me a great play by play of what was happening with my truck with a timeline for parts and repairs. Everything worked out exactly like they said it would. Thanks Zach for making my truck look like a truck again.

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Google Jun 30, 2022

Awesome customer service from Adam and Tyson!

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Google Jun 24, 2022

Great service from the service department doing warranty work on my preowned Ram. Adam and Lanny made a stressful situation as easy as possible. Thanks

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Google Jun 23, 2022

Always a pleasant experience at Rivershore ram!

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Google Jun 22, 2022

2019 ram with broken manifold( typical) ..rivershore booked me in....truck fixed with a ride there and a ride back! Great service! Thanks again

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Google Jun 21, 2022

Lanny and Wes provided excellent service every step of the way. They kept me informed and provided polite professional service

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Google Jun 20, 2022

Great, prompt service.

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Google Jun 18, 2022

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Facebook Jun 17, 2022

Great service at the Rivershore Ram express lube place. They don’t try to gouge you by talking you into all the unnecessary extras that places like Mr. Lube do. Honest, quick friendly service- won’t take my truck anywhere else now.

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Google Jun 15, 2022

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Google Jun 13, 2022

I recently filled out a survey, wanted to also add it on here. As we all know dealerships deal with some unique issues at times. This particular dealership from my own experience has been great to deal with every time. The main reason I keep taking my business back there is because of 2 people (Adam and Lanny). They are not just professional in there approach, but make the experience personal in the support to the customer.

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Google Jun 12, 2022

Has always given me great advice!

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Google Jun 6, 2022

We are so pleased with this Ram dealership! My Fiance and I were just starting our working vacation when our Ram started making some grinding noises in the front end as we drove into Kamloops from Squamish! We took it in to Rivershore the next morning at 745. We were greeted by Lanny who offered us coffee as we waited for Heinrich the service manger for a test drive. Once Heinrich drove the truck he took it right in and had it a looked at. They ended up replacing the wheel hub and had us back on the road by 1215. While ...

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Google Jun 3, 2022

Great place with excellent staff. I wish they would book appointments for oil changes as it's often the 5th time I go that I can get in without a 2 hr wait .

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Google Jun 2, 2022

I received excellent customer service from Lanny at the service department and am very happy with my vehicle maintenance performed by Wes - technician. Thank you!!

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Google Jun 1, 2022

I had warranty work done on my van and Lanny, Heinrich and Wes went above and beyond to make sure I was taken care of during the process. Between taking a drive with me to listen to my vehicle concerns, providing me with a courtesy vehicle then switching for a more fuel efficient courtesy vehicle, delivering it to my home when I couldn’t get across town to the dealership and keeping me up to date through the whole process. A+ service

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Google May 31, 2022

Big shout out to Kevin for giving me the best experience in purchasing my new 2022 Jeep Grand Cherokee. 10/10 service ⭐️⭐️⭐️⭐️⭐️. He showed professionalism, friendship, non pressuring approach and that’s how he achieved my business. If your looking to purchase a new or used vehicle I promise Kevin won’t let you down! 😃

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Facebook May 31, 2022

Big shout out to Kevin for giving me the best experience in purchasing my new 2022 Jeep Grand Cherokee. 10/10 service ⭐️⭐️⭐️⭐️⭐️. He showed professionalism, friendship, non pressuring approach and that’s how he achieved my business. If your looking to purchase a new or used vehicle I promise Kevin won’t let you down! 😃

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Google May 27, 2022

The Service Team was awesome to deal with! We dealt with Adam Kostiuk after we had our truck towed into the lot after dying completely on the side of the road. I thought we had fried the computer and was expecting a really large bill. After 2 days I got a call that they had fixed it completely by diagnosing a loose wire and had the truck ready for pickup with only a $300 bill. They even brought my sign in from the back of the truck and stored it in the shop to make sure it was safe. Really enjoyed the ...

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Google May 25, 2022

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DealerRater May 22, 2022

Would definitely recommend this dealership to friends and family! Tyson provided honest and friendly service. Transaction couldn’t have been smoother. Thank you Tyson!

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Google May 20, 2022

This is my 2nd vehicle from Rivershore. Got to work with Kevin on purchasing my dream vehicle. He went above and beyond to make the process really smooth. Thanks Kevin and everyone else there!

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Google May 18, 2022

Always cheerful and they do a great job keeping me on the road. This is my second Jeep purchased and serviced here.

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Google May 17, 2022

Always fast service with a smile from Viktor and his crew. They re-torqued my wheels for me happily even though they hadn’t put them on originally. Great service!

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Google May 16, 2022

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Google May 15, 2022

We were unfortunate enough to have a breakdown going between Vancouver and Kelowna and got recovered to Rivershore Ram. Straight away Adam put us at ease fitting us in the same day the parts had to be ordered over night and be fitted the next day. Cody the service technician worked first thing in the morning to get us on our way ASAP. We really appreciated the service and communication if we lived in the area we would make Rivershore our main dealer. Thanks guys for making a rubbish situation a lot more bearable!

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Google May 14, 2022

Great communication all throughout the experience of getting my Jeep fixed. Great Team at Rivershore Ram. Heinrich and Adam get 2 thumbs up 👍👍.

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Google May 12, 2022

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Facebook May 12, 2022

Thanks to Lanny and Adam in service…always helpful, super fast …and put up with my stories 😎 And thanks to Marcene in parts for finding the parts we need and the one we just really wanted 😉

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Google May 12, 2022

Lanny Mclean’s customer service is impeccable! He got my jeep in very quickly and on short notice during the busiest time of the year. The dodge river shore service department is very knowledgeable and answered any questions I had with great detail. I will definitely be back in the future and would recommend them to anyone! Thank you Lanny and team! -Kylie Taphorn

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Google May 8, 2022

Big shout out to Kevin Dergez at Rivershore ! I found a used Tacoma I was interested in and he made the process quick and smooth. Ive had bad experiences in the past at dealerships but Kevin was very approachable and pleasant to deal with. He was easy to communicate with through phone , email and text. Would definitely recommend Kevin if you're looking for a new or used vehicle!

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Google May 7, 2022

My air compression went on my RAM while driving out-of-town on the Coquihalla. Lanny MacLean was able to get my truck in and order repair parts within a couple of days. Terrific customer service from Lanny and efficient repair by Corey. Kathy is an amazing shuttle driver who provided great service four times with fantastic conversations.... Great dealership for Kamloops !!

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Google May 4, 2022

Took my JLU in for some warranty paint work to get done. The dealership gave me a loaner jeep while mine was at the body shop at no cost to me. ( this was a first for me ) The service manger calls me a day before it should be done and said it would be done the next day by 4pm as he’s getting some clear 3m wrap put on it were the paint got fixed. I asked how much that will cost me and he said nothing as he wants this fixed right the first time. This shows me ...

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Google May 4, 2022

Every time i go in for service Lanny up front and Tyson in the back take care of my jeep. Super happy with the quality of service and overall experience. You can tell they care and it show.

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Google May 3, 2022

whether at express lane or appointment, the staff at the service dept give A+ service every time! friendly, helpful, accommodating... sam, lanny, lyle to name a few.

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Google May 2, 2022

Thanks for the great service on such short notice

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Google May 1, 2022

Lanny MacLean is the BEST service advisor in kamloops. Hard working and honest. Old school values

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Google Apr 29, 2022

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Google Apr 27, 2022

Great service they got my truck fixed fast and back to me i was worried id be going thru horror stories you hear from other dealerships but i was impressed and il be taking my truck back there everytime thanks adam and all of you who helped get me up and running cheers!

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Google Apr 23, 2022

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Google Apr 22, 2022

Super awesome service, helped me in a tough spot. I appreciate it!

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Google Apr 22, 2022

Brought my truck in for some noise complaint and the team was really helpful. They kept me informed about what needed to be done and booked me as soon as they can. Appreciate the help of Lanny, Adam & Kierron, Thanks guys

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DealerRater Apr 21, 2022

I started leasing vehicles from this Dealership 8 Jeeps ago. It has been 20 years and as I near retirement, I'm happy to say that I've purchased (what I think) is my last vehicle to take me into my golden years. Through the years and from day 1, I've worked with Cody Skene. Cody has gone over-and-above with respect to always accommodating my needs. His team of salesman has also been supportive, friendly and second-to-none. I can not thank Cody and Rivershore Chrysler enough for their support, service, and unparalleled commitment to making sure I am happy with my vehicle ...

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Google Apr 20, 2022

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Google Apr 15, 2022

I cannot thank this dealership more for helping me out in a difficult situation. A big shout out to "The Legend" Don for all of his help. You are the best!

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Google Apr 12, 2022

Phenomenal service provided by Kevin and the rest of the staff. We came in with two very young children and they were understanding of, and accommodating to our needs! Furthermore, they found an old lost watch in the vehicle that we traded in and immediately mailed it to our address. Absolutely recommend Rivershore Ram for their kindness and professionalism!

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Google Apr 9, 2022

Absolutely the best experience our family has had at a dealership! Not only are all of the staff extremely knowledgeable, but they were genuinely great people that went above and beyond to make us feel welcome. Kevin in sales was a true gentlemen and was able to separate the sales stigma from our purchase, and was just a great all around person that addressed everyone of our needs without hesitation. The GM, Joel was extremely personable and took the time to acknowledge all of our family members, including our children. If we were in the market to buy two vehicles ...

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Google Mar 31, 2022

I've been dealing with Lannie in service he's been super professional and transparent very easy to work with and efficient

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Google Mar 28, 2022

By far the best dealership service I have ever received, sales and service staff were incredible to deal with and it was well worth the 7 hour drive one way to purchase a vehicle.

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Google Mar 25, 2022

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Google Mar 25, 2022

Great dealership, very friendly and knowledgeable and do their best to save you money. First mechanic/ dealership I’ve ever visited that came in under budget for work. Highly recommend!

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Google Mar 22, 2022

The service I received from Adam at Rivershore was beyond excellent. Adam had my truck in for service quickly, and they did a terrific job. If you need honesty and quality work then Adam at Rivershore is who you need to see!

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Google Mar 19, 2022

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Google Mar 18, 2022

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Google Mar 18, 2022

Great service. Adam was excellent.

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DealerRater Mar 9, 2022

★★★★★ '22 JEEP Grand Cherokee L Altitude ★★★★★ Steak & the entire Rivershore team were awesome to deal with...fair price on my trade...professional & friendly from initial order to delivery. Rivershore's a well managed, organized, efficient dealership. It was a comfortable experience with no unexpected surprises!

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Facebook Mar 9, 2022

⭐️⭐️⭐️⭐️⭐️ Once again Scotty Mac and Steak were awesome to work with and the finance team made things so easy. They gave me an incredible trade in offer for my 2021 Ram and I drove a 2022 Cherokee Trailhawk Elite off the lot yesterday Mar 7 2022 after test driving it still wrapped in plastic. Great team and service. Rivershore customer for life!! Only thing that could improve the experience would be some cool swag like a Rivershore coffee tumbler with Starbucks card waiting in the cup holder lol😂😂

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Facebook Mar 7, 2022

Just picked up my 2022 ram rebel Sunday march 6 2022 I’m from Ontario working on the pipeline. I must say Scotty Mac and Marc Hall are the best people to do deal with! It’s not easy buying a vehicle out of province but these two guys made it seems so easy and made it happen for me! I’ve never had a dealer ship open on a Sunday for me to pick up my vehicle, they worked around my schedule which was awesome! I would come all the way from Ontario to buy a truck off these two guys again ...

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Google Mar 6, 2022

We were treated with excellent service, friendly staff, and Kevin made our purchase of a 2022 Ram a memorable one which we will appreciate for many years. Harry & Sharon

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Google Mar 3, 2022

Mitch helped us get a new to us vehicle here. can not say enough for how much he has helped us since then. Absolutely fantastic customer service. When we had some problems while we were in alberta, we got ahold of Mitch and he went above and beyond to get not only the help that we needed but so much more. Mitch is the guy that will take care of you

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Google Feb 16, 2022

Adam, Service Advisor at Rivershore Ram, was spectacular. From the time I contacted him, on the road between cities with multiple trouble codes on my truck, to the day I picked my truck up after repairs, Adam kept me apprised of everything that was happening and ensured there was minimal inconvenience for me wherever possible. Adam absolutely made a bad situation as good as it could be. He deserves to be noticed for his dedication to providing a high level of customer service.

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Google Feb 10, 2022

This is a lovely place, so friendly and respectful! I would definitely recommend this place if you want great service and wonderful ongoing services to your vehicles. 🥰

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Google Feb 8, 2022

Kevin was easy going & friendly! Helped me with the purchase of my Jeep and made me feel like a #1 customer. Financing department great! Very friendly atmosphere

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Google Feb 6, 2022

I purchased a 2019 Laramie from Rivershore Ram without physically seeing the vehicle because of difficult travel conditions from Victoria to Kamloops at the time. Kevin Dergez, my sales consultant, was extremely helpful in providing essential information about the truck and he did a great job finalizing the deal. Kevin arranged the delivery of the truck from Kamloops to the BC ferry terminal in Tsawwassen which was an added bonus. I was impressed with Kevin's willingness to help and would highly recommend him to anyone looking for a new vehicle.

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Google Feb 5, 2022

We’ve had the best experience and appreciable service when dealing with Knight Rivershore Ram! Joel Courchaine was so kind in assisting us with an issue we were having and sent Viktor Kroecker over to our house to assist! Viktor was amazing, gracious and knowledgeable. We were in awe of the incredible customer service we received. We will certainly be returning for service work and to purchase our next vehicle.

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Google Feb 3, 2022

I went in to use the service department for my jeep cherokee and they where able to attend to me in a timely manner. The Rivershore Ram Chrysler team are very helpful and knowledgeable. I hire recommend them.

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Google Feb 3, 2022

Always take my truck there to get serviced or repaired. Heinrich and Adam always take care of their customers to make sure they are happy with the service. Thank you guys!

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Google Feb 1, 2022

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Google Jan 29, 2022

Kevin was great to deal with, very helpful through the selection process to the final sale and delivery. Great over all experience and I highly recommend the team at Knight Rivershore Ram!

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Google Jan 28, 2022

Scotty Mac went above and beyond, much appreciated. Would definitely recommend. Cheers Rivershore. 😃

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Google Jan 28, 2022

Our experience dealing with Rivershore and specifically our salesman Kevin was excellent from start to finish. Kevin went above and beyond every step of the way. We love our new truck and would definitely recommend this dealership!

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Google Jan 27, 2022

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Google Jan 17, 2022

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Google Jan 14, 2022

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Google Jan 10, 2022

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Google Jan 7, 2022

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Google Dec 18, 2021

Kevin Dergez was very helpful in helping us find the perfect truck in our budget. He worked hard to get us a great deal and we would highly recommend him. The whole process was easy and everything regarding financing was explained to us well. Rivershore is the best Ram dealership around!

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Google Dec 16, 2021

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Google Dec 15, 2021

The service team at river shore we’re excellent. I had a very wonderful experience purchasing my new ram truck big Horn 2022. Kevin and all entire team we’re very welcoming, very super helpful , he went toe to toe with me to make sure I got what I was looking for . I will definitely recommend Kevin , Marc hall , Tom Marchant and all entire team there at river shore dealership.

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Google Dec 13, 2021

This is the second time I have bought a vehicle from these guys...and it won't be the last. To walk in after 5 years, and have them remember you says something. The quality of service, and the energy of their team keeps me loyal.

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Google Dec 13, 2021

Kevin was incredible to deal with, I live out of town and Kevin helped set everything up over the phone so by the time I got to Kamloops I was in and out of the dealership within about an hour or so with my dream truck. Thanks a lot Kevin, cheers

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Google Dec 12, 2021

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Google Dec 11, 2021

Polite, knowledgable, professional staff!!

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Google Dec 7, 2021

Rivershore Ram Chrysler installed and then later in another visit rotated our winter tires on our 2015 Kia Sorento. The staff are friendly and professional, each service took less than 15mins. Very happy.

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Google Dec 3, 2021

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Google Nov 29, 2021

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Google Nov 29, 2021

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DealerRater Nov 23, 2021

I brought my Jeep in yesterday and from drop off to pickup I received exemplary service!!!! They even did a complimentary repair , and said they valued my business , where do you find that anymore!! Adam .K. Thank you for making my experience a great one ! I will definitely be using this dealership for all of my future maintenance needs. Gratefully, Sandra Johnson

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Google Nov 19, 2021

Hey everyone! I just want to share my experience with Rivershore Ram, UNFORTUNATELY I can’t say anything about the sales department as I bought my vehicle in Kelowna, but I definitely want to say so many good things about the amazing people who are working in the service department. Not only did they fix all my issues but they were very responsive and serious about it all from start to finish. To say that they did a good job is to say nothing, they 100% are professionals and know what they are doing and talking about. I had lots of ...

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Google Nov 9, 2021

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Google Nov 9, 2021

Kevin is always amazing at finding the right vehicle for all of my life’s milestones. Thanks for taking the time to put me in the perfect vehicle and ticking all the boxes on what I want with my Grand Cherokee. Mark in Finance, ensured I had the right financing plan and took the time to answer every question. As always, an excellent team at Riverhsore.

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Google Nov 8, 2021

Fast and efficient. 😊👍

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Google Nov 5, 2021

Great experience. Dealt with Scotty Mac was very friendly and got me an amazing deal. I definitely recommend to come here if your looking for a new vechile.

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Google Nov 4, 2021

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Google Nov 3, 2021

Thanks Kevin, such wonderful service, I'll be recommending Rivershore to everyone.

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DealerRater Nov 3, 2021

I had wonderful service, I test drove, signed papers and drove my 2021 Ram 1500 Warlock home the same day. With in the week my truck had all the extras put on and I couldn't be happier with my purchase, thanks Kevin.

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Google Oct 29, 2021

Kevin Dergez helped me get the right truck that I needed for my snow clearing business. It was a please dealing with him and Rivershore Dodge.

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Google Oct 28, 2021

I would highly recommend Kevin at Rivershore Ram. He took all that we said into consideration and even at one point when we backed out of a vehicle he was very understanding. He always communicated with us and gave us the best deals he could offer. Their sales and business managers were also amazing too! An overall good experience. For our next vehicle we will definitely be going back to see Kevin at Rivershore.

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Google Oct 28, 2021

Incredible service and attention to detail


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